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37 Howard St, Nambour 4560 QLD
Ph: 07 5476 4482
Fax: 07 5441 7413
Email: sales@theintroducers.com.au
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With its immaculate presentation and wonderful position this 4yr old home is the ideal lifestyle choice...
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Privacy Policy
This Privacy Policy applies to The Introducers Property Consultants. The Privacy Amendment (Private Sector) Act 2000 was passed by the federal government to extend the operation of the Privacy Act 1988 to the private sector and introduced a set of National Privacy Principles that govern how private sector organizations should collect, use, store and disclose personal information.
In the process of running our business we handle, collect, process, record, store and disclose personal and sensitive information relating to our clients. This Privacy Policy explains how The Introducers Property Consultants complies with the National Privacy Principles.
What information do The Introducers Property Consultants collect?
The Introducers Property Consultants collect personal and sensitive information from several sources. Mostly, the personal and sensitive information we collect comes directly from clients when they enquire about property or list property with The Introducers Property Consultants. We also collect information on employees and contractors. Our records about clients will generally include contact details and general information.
How we handle personal information?
In handling personal and sensitive information with respect to client, we only process this information for the purpose of providing the services that the client has requested. This is often spelt out in our agreements or communications with our clients. We do not use or retain personal and sensitive information for any purpose other than the delivery of the service and for auditing or legal reasons.
Using and disclosing personal information
We process personal and sensitive information relating to our clients to better understand their needs and to provide them with information about our services. Your personal and sensitive information is protected so that only those employees with a business requirement to have access to this personal or sensitive information will be granted access.
The Introducers Property Consultants generally explain how it will use or disclose personal and sensitive information at the time it collects the information. In addition, personal and sensitive information may be disclosed when:
• Required by law
• We believe it necessary to provide a client with a service that they have requested
• It is necessary to implement our terms of service
• It is necessary to protect the rights, property or personal safety of another The Introducers Property Consultants client, any member of the public or The Introducers Property Consultants
• The assets and operations of The Introducers Property Consultants business are transferred to another party as a going concern.
Service Providers
Like most large organisations, we use a range of service providers to help us maximise the quality and efficiency of our services and our business operations. This means that individuals and organisations outside of The Introducers Property Consultants, such as mail houses, will sometimes have access to personal information held by The Introducers Property Consultants and may use it on behalf of The Introducers Property Consultants. We require our service providers to adhere to strict privacy guidelines that require them not to keep this information or use it for any unauthorised purposes.
Marketing Communications
Like most businesses, marketing is important to The Introducers Property Consultants continued success. We believe we have a unique range of services that we provide to clients at a high standard. We therefore like to stay in touch with clients and let them know about new properties and services. When you provide your personal information to The Introducers Property Consultants, we ask you to choose whether or not you wish to receive further information about new properties, services and promotions. If you are receiving promotional material and/or communications from us and you decide you no longer wish to receive them, you may remove your name from our marketing list by contacting us via email remove@theintroducers.com.au or mail:
The Introducers Property Consultants
35 Howard Street
Nambour QLD 4560
Australia
Please allow 28 days for this request to be processed.
Access to information
The Privacy Act sets out the rights that you have as a client to see any personal or sensitive information that The Introducers Property Consultants may have concerning you. If you would like to:
• See your personal and/or sensitive information
• Change any inaccurate or out of date personal and/or sensitive information
• Have your personal and/or sensitive information deleted
please contact:
The Introducers Property Consultants
35 Howard Street
Nambour QLD 4560
Australia
Our file of your information will be made available to you within 28 days. In some cases we may need to impose a charge for providing access to personal or sensitive information. This charge reflects the administrative cost of finding this information and providing it to you.
Deleting the information
If you request that your personal or sensitive information be deleted, in the manner described above, we will take all reasonable steps to delete it unless we need to keep it for legal reasons. Personal and sensitive information may also be retained in certain files in order to resolve disputes or for auditing purposes. In addition, personal or sensitive information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems. Therefore, clients should not expect that all of their personal and sensitive information will be completely removed from our databases in response to their request.
Storage and security
The Introducers Property Consultants understand the importance of personal and sensitive information security. We endeavor to take all reasonable steps to keep secure any personal and/or sensitive information which we hold about you, and to keep this personal and/or sensitive information accurate and up to date. We require our employees and service providers to respect the confidentiality of any personal and sensitive information held by The Introducers Property Consultants.
Website
No data transmission over the Internet can be guaranteed secure. As a result, while we endeavour to protect your personal and sensitive information, we cannot guarantee the security of any personal and sensitive information you transmit to us when you access our website.
Please note that The Introducers Property Consultants do not control and will not be responsible for the privacy policies of third party websites, or websites not controlled or authorized by The Introducers Property Consultants. Third party websites that are accessed through links on our websites have separate privacy and data collection practices, and security measures. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing personal information.
Changes
Our business will continue to evolve as we introduce new services for our clients. As a result, our Privacy Policy may be reviewed from time to time. The Introducers Property Consultants reserve the right to change its Privacy Policy and insert an updated version of the policy on its website. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.
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